Delete your account

2. Request deletion by email

If you cannot sign in or the in-app option is unavailable, email us from the address linked to your account:

Subject: Account deletion request

Please include your full name, the email address and phone number on your account, and whether you are a developer or a buyer. We may ask you to verify your identity before we act, to protect your account.

3. What we delete

• Your account and login credentials.
• Your profile data, such as name, email address, and phone number.
• Your device and push-notification tokens.
• Support reports and messages linked to your account.
• Profile and content you created that is not part of a Company's business records.

4. What we may need to keep

Some data may be retained after deletion, as explained in our Privacy Policy:

• Contract, financial, and receipt records that a Company must keep for tax, accounting, or legal reasons.
• Records needed to resolve disputes, prevent fraud, or enforce agreements.
• We limit what is kept to what is required and secure it for that period.

5. How long it takes

We aim to process verified account-deletion requests within 30 days. Backup copies may take a little longer to age out. Where data must be retained, we keep it only for as long as required by law.

6. No account? Contact us anyway

If you are a buyer and never created an account, or you want details removed from a Company's records, contact us and we will help direct your request. The Company that holds your purchase records may also be able to help.

For any deletion question, email [email protected].